We really appreciate you taking the time to provide us with your feedback and we are sorry to hear that everything did not go as smoothly as we would have hoped on this occasion.
We are always looking for opportunities to improve what we do, so we can ensure our clients are very satisfied in how we have helped them add value to their businesses. And your feedback will really help us in the future.
Should the opportunity arise to help you again in the future, we would like to show you that we are better than your last experience. Please accept our offer of 20% off your next digital printing* job with us.
We’ve have made a note on your file, so to redeem, just let our team member who helps you with your next order know about this offer and they can apply it for you.
We look forward to hearing from you soon!
The Same Day Printing Team
*Valid for digital print orders up to the value of $500, placed within 3 months of receipt of this email, when the discount offer is noted with your enquiry. Feedback discounts are available once per company. Discount is not applicable to design services, outsourced finishing, or delivery.